Refund policy
At Premium Selection, customer satisfaction is our priority. If you're not completely satisfied with your purchase, we're here to help.
Return Window
- Returns and exchanges are accepted within 7 days from the date of delivery.
- Requests made after 7 days will not be accepted.
Return Eligibility
To qualify for a return:
- Product must be unused and unworn.
- Original tags, box, accessories, and invoice must be included.
- Product should be in its original condition without any damage.
Non-Returnable Items
The following items cannot be returned:
- Products damaged due to misuse.
- Items without original packaging or tags.
- Gift cards (if applicable).
- Final sale or clearance products.
Damaged or Wrong Product
If you receive a damaged, defective, or incorrect item, contact us within 24 hours of delivery with photos. We will arrange a replacement or refund after verification.
Refund Process
- Refunds are processed after quality inspection.
- Approved refunds are credited to the original payment method within 5–7 business days.
Exchange
- Exchanges are subject to stock availability.
- If the requested item is unavailable, a refund or store credit may be offered.