Replacement Policy

Premium Selection, customer satisfaction is our priority. We are committed to delivering premium-quality products. To ensure a smooth shopping experience, we offer a Replacement Only Policy.

7-Day Replacement

You may request a replacement within 7 days of receiving your order if:

You receive a damaged, defective, or incorrect product.
The product is unused, unworn, and in its original condition.
The original box, tags, invoice, warranty card (if applicable), and all accessories are included.
The product successfully passes our quality inspection.

No Refund Policy

Premium Selection does not offer refunds for delivered orders.
We provide replacement only for eligible products as per this policy.

Damaged, Defective or Incorrect Product

If you receive a damaged, defective, or incorrect product, please contact us within 48 hours of delivery.

To process your request, please provide:

Order Number
Unboxing Video (mandatory)
Clear photos of the product and packaging

Once verified, we will arrange a replacement at no additional cost.

Products Not Eligible for Replacement

Replacement requests will not be accepted for:

Products that have been used, worn, scratched, or physically damaged after delivery.
Products without the original box, tags, invoice, or accessories.
Products damaged due to misuse, improper handling, or unauthorized repairs.
Clearance, sale, or promotional products (unless received damaged or incorrect).

Replacement Shipping

If the replacement is due to a damaged, defective, or incorrect product, Premium Selection will bear the shipping charges.
For other approved replacement requests, shipping charges may be applicable.